Part of the VHL Group, Trusted Since 1992
Karibu Homes
Residential block – West London
Tenant reported an inoperative electrical radiator in a communal hallway.
The heater appeared powered but was not producing heat, leaving a key circulation space without temperature control.

Engineer inspection confirmed:
This wasn’t a controls issue — the heater itself had reached end-of-life.

During assessment, the engineer identified a second problem — Housing Manager, Burleigh Sheltered Accommodation
The property only had legacy off-peak electrical supply feeding the heater.
The property only had legacy off-peak electrical supply feeding the heater.
There was no continuous 24-hour live feed, which meant:
A modern replacement heater could not be installed without upgrading the electrical infrastructure first.
What initially looked like a simple heater swap required electrical conversion.

Approved remedial works included:
All works were completed in a single coordinated attendance.
Heating restored. Electrical infrastructure upgraded. No repeat visits required.

This job highlights a common issue in older residential properties:
What appears to be a “heater replacement” often becomes:
What appears to be a “heater replacement” often becomes:
This was resolved correctly at diagnostic stage.
This project demonstrates:
It wasn’t just heater replacement.
It was controlled infrastructure correction.