Part of the VHL Group, Trusted Since 1992

Framework Access

Village Heating is currently active on a number of regional and national frameworks across the public sector. These frameworks support our delivery of heating, compliance, retrofit, and property maintenance services.

Some of the frameworks we are approved on include :

We are fully framework-ready, with mobilisation packs, compliance documentation, and live governance systems in place. Additional frameworks are continually being added as part of our national expansion strategy.

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Our Compliance Protocols

Our internal systems are structured to ensure contracts are compliant by default — not by exception.

Some of our compliance protocols include:

  • Real-time engineer tracking and digital job completion logs

  • Photo-based sign-offs and digital audit trails

  • Subcontractor vetting, onboarding, and performance tracking

  • Mobile H&S documentation with RAMS logging

  • GDPR-aligned access control and data storage

  • Internal quality assurance reviews and compliance dashboards

All documentation is available via our Compliance Pack or can be issued as part of any mobilisation request.

Certifications & Compliance Pack

Village Heating holds a full suite of industry certifications and accreditations, enabling us to operate across domestic, commercial, and public sector environments:

  • Gas Safe
  • NICEIC
  • ISO 9001 – Quality Management
  • ISO 14001 – Environmental Management
  • ISO 27001 – Information Security
  • CHAS
  • MCS
  • F-GAS
  • OFTEC
  • SSIP SMAS
  • APHC

  • Our Compliance Pack includes:
  • All certification documents
  • Insurance schedules
  • Health & safety policy
  • Quality assurance statement
  • Organogram and escalation structure
  • Risk management documentation

  • This pack is regularly updated and available upon request for all tenders, frameworks, and DPS submissions.

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    Health & Safety Standards

    We maintain a rigorous health and safety culture across all operations, ensuring both on-site and office-based teams meet the same high standards

    • Engineer inductions, toolbox talks, and RAMS logged by property

     

    • PPE monitoring and field audits

     

    • Admin and support staff complete mandatory H&S and safeguarding training

     

    • All job-specific H&S documentation is issued, tracked, and filed digitally



    Our safety governance is aligned with public sector frameworks and reviewed monthly to maintain full compliance.

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    Insurance Coverage

    Village Heating holds full insurance coverage aligned with the expectations of public sector procurement

    • Public Liability

     

    • Employer’s Liability

     

    • Professional Indemnity

     

    Limits available upon request or included in our Compliance Pack. All documents are reviewed annually and submitted during mobilisation.

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